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# Frequent asked questions

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## Frequently Asked Questions

## If we see that this section is useful for you and there is a need, we will add new questions here. Please, before contacting Customer Support read carefully this section.

How to create a new account?
Its not difficult at all. Click on the Create button, fill in the registration form and then click on register to create a new account.
How to make a deposit
In your dashboard page click on the deposit button located in your home page or shown when you click on navigation to make deposit, Select your preferred payment method . them click on make payment. You will be given a payment the details you will make your payment to once done please upload a payment proof to show your payment as been made .after which you account will be funded.
How to request a Withdrawal
In your dashboard page click on the withdrawal button located in your home page or shown when you click on navigation to request withdrawal, you will be redirect to your withdrawal page where you will fill all the information then select your withdrawal method and amount, after which your account will be funded.please make sure you submit a valid information when filling the form, and also you must have funds in your total balance else your withdrawal request won’t be sent.
How to change my password?

To change your password click on settings or account settings to change your password

How to change my profile image

To change your profile image click on settings or account settings to change your profile image and also note that image uploaded must be less than 10mb and must be in jpg, jpeg, png and gif format

How to reset forgotten password
click on the login or sign in click on forgot password(reset password). you will be required to submit your login email address after quick you will receive a mail.
How can I keep my account safe?

We take all security measures to protect your account and keep it safe from third parties intrusion.and also avoid sharing your login details to any once including you account manger. your login details should be kept secret.

May I create more than one account?

No. you are allowed to create only one account. For special situations please contact our Customer Support.

How is the interest calculated?

Your interest is calculated every business day based on the size of your deposit.

Can I make additional deposits?

Yes, Our system allow additional deposits which will be added to to previous deposit

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